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What documentation do I need to bring for pick-up?

During the collection of your rental car from the supplier’s station, the following physical and valid documents will be required:

• Driver’s License (home country)
• ID Proof/Passport
• Credit Card (in the name of primary driver)
• Rental Confirmation Voucher
• International Driving Permit (for foreign renters whose DL is not printed in English)

What are the age requirements to rent a car?

All major international and domestic car hire companies permit drivers over 21 and under 65 to rent cars. However, age restrictions might apply for larger vehicle groups, especially for young/senior drivers. Reviewing the supplier-specific terms and conditions in advance will ensure that you meet the necessary requirements and avoid any last-minute complications.

Can I return the car to a different location than where I picked it up?

Yes, you can return the rental car to a different location by booking a one way car hire deal. Many rental companies permit rented vehicles to be returned at a location other than pick up based on availability. Make sure you arrange this deal in advance when booking by adding the preferred pick-up/drop-off locations in the search widget.

What is the fuel policy?

Generally, the fuel polices differ between rental companies. ‘Full to full’ and ‘same to same’ are popular options. With the former, you will be required to return the car with a full tank of gas, and for the latter, the same level of fuel that was supplied at pick-up will be needed at return as well. It is always recommended to check the fuel policies in advance when booking to avoid any surprises later on.

What are the payment and deposit requirements?

The majority of car rental companies require a valid credit card (in the primary driver’s name) for payment and security deposit. The credit card must be valid for the entire rental duration and have sufficient funds for the deposit authorization hold. Understanding the accepted payment methods and deposit requirements will help you prepare and avoid any hiccups during pick-up.

Can I take the rental car across country borders?

Yes, crossing international borders with a car hire is often permitted by most rental companies; however, the policies vary by location. Simply select the preferred locations from the options available in the booking widget and add dates to browse rental deals available for international travel. We also recommend carefully reviewing the Rental Terms section to become familiar with cross country car rental requirements.

What services are included in the final rental price?

Usually, rental inclusions like theft protection cover, collision damage waiver (Zero Excess), third party liability, unlimited mileage, breakdown assistance, and VAT are included in the total cost of the rental. Refer to the ‘What is Included’ section while scrolling through the offers, or if you’ve already made a reservation, review the confirmation voucher to confirm what’s covered.

Is there any fee for early return or late drop off?

Most rental companies issue no refund (full or partial) if you return the vehicle early. If you return the car later than the date/time specified in the Rental Agreement, a late return penalty fee will apply. Review the early/late return policies in advance to plan your schedule accordingly and avoid additional costs.

Are there any mileage restrictions?

While a few car rental companies offer unlimited mileage with their offers, others might levy a mileage cap. For the latter, exceeding the stipulated mileage may result in additional charges. If you plan on driving long distances, check whether the rental includes unlimited kilometres or if it’s possible to purchase additional mileage in advance to avoid excessive fees. It’s always advisable to confirm the supplier-specific mileage policy before making a reservation.

What type of insurance is provided?

The rental agreement will usually include basic coverage options like collision damage waiver, third-party liability, and theft waiver. Review the full breakdown of insurance coverages included in the final price by reviewing the supplier-specific terms and conditions. You can also consider additional coverage options listed on our website’s booking page to protect yourself financially while making a reservation.